At Â鶹AV, the SSM system is used to notify students at key times throughout the semester if they are potentially at-risk of failing a course.
All Alert checks are conducted through the Student Success Manager (SSM) system. SSM is a web-based student performance monitoring system that provides automated student services and communication between faculty, students, and support staff. As identified by faculty and staff, automated email alerts are sent directly to students’ University email with important resources for academic improvement. Certain student populations may also receive outreach from Academic Advisors with additional one-on-one help.
Spring 2025 alert deadlines
Attendance Alert
Tuesday, January 28, 2025
Grade Alert
1st At Risk Alert – Friday, February 21, 2025
2nd At Risk alert – Friday, March 21, 2025
Student's Role
Students should contact the Academic Success Center in Lee Hall, Room 115, immediately if they receive an email identifying them as academically at-risk by their professor in order to set up an Academic Improvement Plan. Additionally, students should take advantage of free tutoring provided by The Learning Center. Students may also use SSM as a way to help streamline questions they may have about tutoring, scholarships, financial aid, or just getting help in general.
If you have any questions on using SSM, please send an email to StudentSuccessManager@louisiana.edu