Student Complaints

The Â鶹AV encourages students attempting to resolve issues or complaints with the University to use the complaint process found in the online.  
 
Students are encouraged to first bring the matter to the attention of the Office of the Vice President for Student Affairs at the University. 

Student Affairs Division 
P.O. Box 44572, Lafayette LA 70504 
Martin Hall, Room 211 
Phone: 337-482-6276 
studentaffairs@louisiana.edu 

If you are an out-of-state student and are unable to resolve a complaint with Student Affairs, or feel that not all issues were resolved with the final disposition, you may appeal to the, the SARA Portal Entity, unless you live in California. 

To learn more about the Louisiana Board of Regents complaint process and form, visit the Board of Regents website. 

Learn more about state authorization reciprocity agreements (NC-SARA), which govern this process, through the . 
 
As of Aug. 28, 2018, California is the only state that does not participate in SARA. 

California residents taking online courses who feel an issue cannot be resolved in the Office of Student Affairs may file a complaint or grievance about the Â鶹AV in California. 

Visit the to learn more about the student complaint process.